Return Policy


We gladly accept returns of UNWORN merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. 

* Return or exchange via mail: You can either print a shipping label and drop off at FedEx location. You will receive an email when your return is received and your refund has been processed. Shipping charges are not refundable. Refunds are always issued to the original method of payment. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued.  

Do not send items back through other means or without obtaining a return authorization as your package may be sent back to you.

Please Note: Clearance Items, Masks, Mask Filters and Earrings may not be returned or exchanged. 

Fashion Synergy guarantees against manufacturer's defects. Normal wear and tear does not qualify. If you feel the merchandise is defective and it was purchased from this website, please contact us by emailing


If your item does not fit, you will be able to choose your exchange online and if the item is in stock, it will be shipped as soon as you drop off your item at FedEx location. If your exchange item goes out of stock before your original order is scanned via FedEx, your original order will be refunded.

If you wish to exchange for a different style or color, please place a new order for the item you wish and then email to get a return authorization and a prepaid FedEx shipping label to send the item back to us as a return.